Legal

Terms of Service

Please read these Terms of Service carefully before using Pepper Insight. By using our service, you agree to be bound by these terms.

Last Updated: August 2, 2025
1. Acceptance of Terms

By accessing and using Pepper Insight ("Service", "Platform"), you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service.

These Terms of Service may be updated from time to time. Continued use of the Service after any such changes shall constitute your consent to such changes.

2. Service Description

Pepper Insight is an AI-powered global business development platform that transforms news articles into actionable sales leads.

Our service scans over 1 million news articles daily across 40 countries and 20+ languages to identify business opportunities.

The platform provides lead extraction, contact information, and AI-generated personalized messaging capabilities.

Service availability and features may vary and are subject to change without notice.

3. User Accounts and Responsibilities

You must provide accurate, current, and complete information during registration.

You are responsible for safeguarding your account credentials and all activities under your account.

You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these terms.

Each user account is for individual use only and may not be shared.

4. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms.

You may not use the Service for spam, unsolicited communications, or any illegal activities.

Reverse engineering, copying, or attempting to extract our algorithms or data is prohibited.

You may not interfere with or disrupt the Service or servers connected to the Service.

Automated data collection or scraping of our platform is strictly prohibited.

5. Data and Privacy

We collect and process data as described in our Privacy Policy.

You retain ownership of any data you upload to the platform.

We use industry-standard security measures to protect your data.

Lead data provided by our service is sourced from publicly available news articles.

You are responsible for complying with applicable data protection laws when using our Service.

We collect minimal data that is required to provide the Service.

If you request data deletion, all data related to you will be permanently deleted.

6. Payment and Billing

Subscription fees are billed in advance on a monthly or annual basis.

All payments are non-refundable except as required by law.

We reserve the right to change our pricing with 30 days notice.

Accounts may be suspended for non-payment after reasonable notice.

You are responsible for all taxes associated with your use of the Service.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Pepper Insight.

Our trademarks, service marks, and logos used in connection with the Service are our property.

You may not use our intellectual property without our prior written consent.

User-generated content remains your property, but you grant us a license to use it for providing the Service.

8. Disclaimers and Limitation of Liability

The Service is provided "as is" without warranties of any kind.

We do not guarantee the accuracy, completeness, or timeliness of the information provided.

Our liability is limited to the amount paid for the Service in the 12 months preceding the claim.

We are not liable for indirect, incidental, special, consequential, or punitive damages.

Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.

9. Termination

You may terminate your account at any time by contacting our support team.

We may terminate or suspend your account immediately for violations of these Terms.

Upon termination, your right to use the Service ceases immediately.

Provisions that by their nature should survive termination shall survive.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Delaware, USA.

Any disputes arising from these Terms shall be resolved in the courts of Delaware.

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in effect.

11. Legal Entity

Pepper Insight is a US Company registered in the State of Delaware.

Questions About These Terms?
If you have any questions about these Terms of Service, please contact us.

Email: team@pepperinsight.com

Address: Seattle, WA, USA

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Pepper Insight

Pepper Insight is a platform that helps you understand your data and make better decisions.

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team@pepperinsight.com
Seattle, WA, USA

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